Silverchair would like to apologize to any fans who were
inconvenienced by a Ticketek error during part of today’s presale.
While presales from other ticketing outlets seem to have proceeded smoothly Ticketek discovered a problem with their presales about 20 minutes after they began. Apparently Ticketek had incorrectly configured their presale website so that it would only accept one type of credit card when that was never supposed to be the case.
Ticketek corrected this error as soon as it was discovered. However, in order not to disadvantage any fans who missed out due to this error, Ticketek have organized a second presale to be conducted from 2pm to 3pm VIC/NSW/QLD time today. They have confirmed that this presale will definitely accept all credit cards. Tickets in this new allocation will be of identical quality to those in the initial presale offering.
To buy tickets in this presale please go to http://premier.ticketek.com.au/ppredirect.aspx?pp=CHAI&sh=SCPFFANC07 between 2pm and 3pm today Australian Eastern Standard Time (remember to adjust accordingly if you live in other time zones).
All other conditions of the previous presale apply to this window as well.
PLEASE NOTE THAT TODAY’S SECOND PRESALE ONLY APPLIES TO THE SHOWS FOR WHICH TICKETEK WERE ORIGINALLY SELLING TICKETS (IE: NEWCASTLE, BRISBANE, GOLD COAST, SYDNEY, MELBOURNE, ADELAIDE AND WOLLONGONG). THIS SECOND PRESALE DOES NOT APPLY TO ANY OTHER SHOWS AS NO PROBLEMS WERE ENCOUNTERED WITH THOSE SHOWS.
Again, apologies for any inconvenience which was caused by this Ticketek error.